Phil Bautista, T3 Director

Phil Bautista has been involved with the AR System since the first version developing and demonstrating applications, integrations including barcode, RFID, and wireless solutions since the early 1990's all of which have been centered around the core AR System. Involvement in Beta programs with Remedy have allowed him to test and shape the AR System. Having started and run many local Remedy users groups, he has been afforded the opportunity to help many in the Remedy community and across the globe. He was certified as a Remedy Approved Consultant during the 1990’s. As a seasoned Consultant and National RUG presenter in California, Florida, and Washington DC, he has access to a broad spectrum of information which he has used to draw upon for the sessions presented at Technical conferences such as this. Through strategic partnerships he continues his work in the community as a senior consultant to IT organizations in the Public and Private sectors providing value and leadership to not only direct customers but to top consulting companies as well. His experience with IT Service Management and ITIL as well as a working knowledge of business processes continues to benefit customers with documented success. Recent expansion into other areas such as BMC Discovery (formerly “ADDM”) he continues to broaden his service knowledge and capabilities. He is based in Austin, TX, enjoys travel, playing live music, boating and riding horses, jet skis and motorcycles.

Besides being on the Board of Directors for the Tools, Technology and Training for the Service Management and Automation Conference, a seasoned consultant for such customers as Dell, Starbucks, Lockheed Martin and many other global companies he enjoys travel and photography. Having spent time at Los Alamos National Laboratory in New Mexico, USA to deploy BMC Discovery afforded him time to collect images of the beautiful landscape in the area and capture the feel of Native Americans in the pueblos near Santa Fe with a new found passion for digital photography. Travel along the Danube river on the Crystal River Yacht allowed him to capture old world images from Wien (Vienna), Austria to Budapest, Hungary that have attracted the attention of the CEO of Crystal Cruises and provide images to them royalty free.


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